Nexus Edge places a dedicated managed appliance at your business—combining high on-site privacy and predictable operational spending with managed peace of mind.
As your operations scale and customer interactions increase, sending sensitive records and high task volumes to public cloud APIs creates new friction.
Customer records, internal notes, and confidential operational rules require strict physical isolation.
Variable API and cloud usage charges can fluctuate wildly during seasonal rushes and marketing campaigns.
Outages, latency spikes, and third-party policy changes introduce external risk to daily workflows.
Routine inquiries, inventory lookups, and draft preparation work best when processed immediately on-site.
Small businesses need enterprise-grade security and backups without hiring a dedicated IT department.
Fixed monthly service replaces erratic infrastructure bills and expensive capital hardware purchases.
Nexus Edge gives you the speed and privacy of local execution with the simplicity of a fully managed service.
Your business knowledge, customer records, and daily task context are processed and stored locally.
Repetitive drafting, task tracking, and FAQ triage run directly on your appliance without consuming external cloud capacity.
Monthly Nexus AI Credits are included for supported cloud work, complex queries or burst operations when needed.
Westside Union applies security patches, performance updates, and health monitoring remotely.
If standard appliance hardware fails during ordinary operation, Westside Union repairs or replaces it under service.
Your data remains yours. We support approved data exports and securely wipe hardware before decommissioning.
Everything you need for managed on-site assistance.
The Nexus Edge appliance is provided and maintained by Westside Union and remains Westside Union property throughout the term. Higher-capacity equipment, specialized on-site cabling, or optional add-ons are separate.
We configure your business knowledge, test connections, and deliver the pre-configured appliance.
Westside Union securely monitors appliance uptime, software health, and security updates.
Hardware faults during ordinary operation are covered with prompt equipment replacement.
At term end, renew, refresh hardware, transition to Cloud, or return the unit with certified data wipe.
Upgrade from Nexus Cloud to Nexus Edge within six months and receive the CAD $299 Cloud onboarding payment as a credit toward Edge activation, subject to an Edge assessment.
We will evaluate your physical location, privacy requirements, and workflow volume to determine if Nexus Edge is the right fit.